Cassandra Johnson is a pragmatic and focused Operations and Functional Support Business Transformation Leader who transforms organizations, people, processes and system capabilities to drive efficiencies, increase profitability and provide a competitive advantage through strategic planning and execution. She formulates vision and strategies that drive best practices and navigates diverse cultures and legacy mindsets to build productive, profitable operations.
As Global Risk Control Services – Executive Head (SVP) – Americas, is responsible for over 450 sites, 15,000+ associates, 50+ countries and manages a +$460 M budget and impacting 40 million+ customers Risk Control Services provides day-to-day risk and control execution activities across horizontal business unit processes by providing specialized skills and capabilities across multiple functions and regions to address service gaps. Service offerings include: vendor/third party management, policy implementation, monitoring & testing, audit remediation, financial viability review, payment card industry data security standard and producer licensing.
Cassandra has the following affiliation:
- Leadership Atlanta – Class of 2015
- Grady Health Foundation Ambassador Force Executive Board of Directors
- YouthSpark Board of Directors (Board Chair)
- Bobby Dodd Institute – Social Enterprise Corporate Committee
- Girl Scouts Camp CEO
- PIVOT Magazine Corporate Advisory Board
- PIVOT Foundation Board of Directors
- EMPOWER 54 Advisory Board
Cassandra hold a B.S in Industrial Engineering from Georgia Institute of Technology, an M.S in Industrial Engineering from the University of Toledo, and an Executive MBA from the University of Tennessee.